Buddy Holly Hall is committed to creating amazing experiences for all our guests.
If you need further assistance, please visit Buddy Holly Hall box office or call us at (806) 792-8339, Monday through Friday, 12 p.m. to 4 p.m.
Accessibility FAQ
ADA seating may be purchased in-person, over the phone, or at www.buddyhollyhall.org using Etix. On Etix, available ADA seats will display with the wheelchair symbol, and available Companion Seats will show as a gray "C."
The areas listed below are designated ADA seats, but there may be other areas to accommodate on your needs. To determine the best available options for you, please contact the box office.
You can find designated ADA and Companion seating in the following areas.
Helen DeVitt Jones Theater
First Floor
- Left Orchestra, Row A, 13 through 17
- Right Orchestra, Row A, 38 through 42
- Center Dress Circle, Row F, 33 through 37
Second Floor
- Center Mezzanine, Row E, 16 through 20 and 37 through 41
Third Floor
- Center Grand Tier Row H, 25 through 27
Fourth Floor
- Left Balcony Box, Row 1, 1 through 6
- Right Balcony Box, Row 1, 42 through 47
All seats for the Helen DeVitt Jones Theater listed above can be removed to make space for a wheelchair.
Crickets Theater
First Floor
- Orchestra, Row J
- Removable Seats – 2, 4, 17, 19
- Permanent Companion Seats - 1, 5, 16, 20
Second Floor
- Balcony, Row EE, 21 through 26
Assistive Listening Devices are available upon request. After entering the lobby, guests should go to the back of the box office to receive the device. A valid photo ID will be requested as a deposit for the equipment.
The receivers feature an integrated lanyard that is easy to wear. Guests will be given the option to use a single ear speaker or stereo headphones. The lanyards are compatible with telecoil-equipped (t-coil) hearing aids and cochlear implants.
The drop-off area is located at the southwest corner of Buddy Holly Hall. To access this area, pull into the drive between Buddy Holly Hall and the Civic Center mechanical building on the north side of Mac Davis Lane.
Buddy Holly Hall has three (3) public elevators in the main lobby. Two (2) are located to the left, and one (1) to the right. These elevators provide access to all levels of the building.
ADA accessible parking is in the Reserved Parking area, located west of Buddy Holly Hall.
Patrons who require ADA parking may enter the Reserved Parking area for free with a valid Persons with Disabilities Parking Placard or License Plate.
To enter the lot, pull into the drive between Buddy Holly Hall and the Civic Center mechanical building on the north side of Mac Davis Lane. Parking attendants will confirm access to the lot and direct you to the parking area.
All restrooms are equipped with accessible facilities. In addition to our standard restrooms, there are family restrooms on every floor.
Trained service animals are welcome in the Hall.
ASL interpreters are available upon request. This service is available in limited seating locations. Please contact Buddy Holly Hall box office at (806) 792-8339 at least three (3) weeks prior to the event for which the services are needed.